We are recruiting an I.T Support Engineer who will be responsible for providing 2
nd line I.T support to our clients. Ideally this is an opportunity for an I.T Support Professional to develop their career with an innovative and exciting company.
You will join a vibrant and active team in an enjoyable working environment and as such, you will need excellent personable skills, an articulate approach and the ability to fit in. This role offers the chance to develop your skills around new and emerging technologies as well as ample scope for career advancement.
Roles and responsibilities:
- Technical incident management
- Provision of 2nd line I.T Support to our customer base
- I.T Project management skills
- Server configuration primarily focusing on Microsoft Server OS’s and virtualisation
- Firewall/Router configuration and troubleshooting with a good knowledge of IP & DNS
- Excellent troubleshooting skills covering Server OS’s, Active Directory and Group Policy
- Good knowledge of I.T Security Best Practice
You ideally have:
- I.T qualification (BTEC, HNC/HND, Degree) and/or Microsoft certification (MCP, MCSA, MCSE)
- Experience of Virtualisation technologies including Hyper-V & VMware
- Experience managing Office 365, Azure and other Cloud technologies
- Knowledge of Backup Solutions including Veeam
- Understanding of networking inc DNS, DHCP, Routing, VPN, etc
- Excellent knowledge of Server operating systems (2012 R2 & 2016)
- Excellent communication skills in fluent English along with strong diagnostic and troubleshooting skills
You are:
- Able to prioritise tasks whilst maintaining a clear customer focused approach
- Reliable and willing to meet customer demands
- Keen for new experience, responsibility and accountability
- Confident and have a professional telephone manner when engaging with our clients, 3rd parties, other engineers as well as management
Salary negotiable based on qualifications and experience.
