APPLICATIONS


Your CRM solution needs to be powerful, easy to use and maintain. Only GoldMine brings all this together in a package that’s affordable for any business.

  • Eliminate duplication with a central database of marketing and sales prospects, customers, and suppliers with easy sharing
  • Target the right contacts with segmented marketing campaigns, including telephone calls, email, and direct mail
  • Increase sales productivity by monitoring the sales pipeline at all stages and streamline follow ups and reminders
  • Improve customer loyalty by recording and following up on all customer service requests
  • Communication tools to keep your brand and services in front of your customers on a regular basis to promote repeat business
  • Optional Mobile Edition supports iOS and Android smartphones and tablets

GoldMine is a leading customer relationship management (CRM) provider for Windows-based businesses. Whether the size of your business is small, medium or large, we have a solution for every stage of your company’s growth.

Features & Capabilities

  • View customer relationships, maintain account and contact history, and manage daily activities
  • Schedule follow-up tasks, track customer information, such as competitor and influencer information
  • Powerful forecast, quota assignment and opportunity tracking capabililties for solid sales analysis
  • Customized marketing campaigns
  • Integration with Constant Contact email marketing suite
  • Automated processes for workflow
  • Schedule all types of contact interactions, such as calls, meetings, appointments, follow ups and requests
  • View activities via the group calendar or interactive list
  • Integrated Outlook client for mail and contacts
  • Customer service center functionality which enables tracking, resolution, and reporting of service requests
  • Provide real-time service requests
  • Easy to use social media links for accounts in one view with Facebook, Google Search, Maps, LinkedIn, Twitter
  • Pre-built dashboards for marketing, sales opportunities, activity analysis, and customer service
  • Ability to configure your own dashboards
  • Customizable knowledge base
  • 160 reports and 6 built-in business analytics tools
  • Integrate your Outlook email, calendar and contacts
  • Automatic merge functionality with MS Word and Excel
  • Capture information via Web forms into GoldMine