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Lithium Systems Limited – Privacy Notice

Lithium Systems Limited – Privacy Notice
This Privacy Notice provides details of the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.

Our Contact Information (Data Controller)

Lithium Systems Limited

Unit 2 Block 1
Cooperage Way Business Village
FK10 3LP
United Kingdom
Telephone: 441259727847

Company Email: info@lithiumsystems.co.uk

What we do with your personal data

We process personal data only for the purpose for which they are collected. The purpose is dependent on whether you use only our website, or additionally, our services. If you use our services you are required to register and we collect your personal data. We use this personal data for the provision of the service or the performance of the contract. We may use your personal data for other similar purposes, including marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so.

What personal data do we collect?

The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP address.

If you use our services, personal data is required to fulfill the requirements of a contractual or service relationship, which may exist between you and our organization.

How do we look after personal data

We limit the amount of personal data collected only to what is fit for the purpose, as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal data only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.

How can you access your personal data?

You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.

If you would like to make a request to see what personal data of yours we might hold, can you please complete our subject access request form

Where you have previously given your consent to process your personal data, you also have the right to request that we port or transfer your personal data to a different service provider or to yourself, if you so wish.

Where it may have been necessary to get your consent to use your personal data, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.

Our Supervisory Authority

You have the right to lodge a complaint with any Supervisory Authority. See our Supervisory Authority contact details below

United Kingdom
Water Lane, Wycliffe House
Wilmslow – Cheshire SK9 5AF
international.team@ico.org.uk
+44 1625 545 745
www.ico.org.uk

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LITHIUM SYSTEMS LTD
Carsebridge House
Units 3-5 Carsebridge Court
Alloa, Clackmannanshire, FK10 3LQ
Phone: 01259 727847
Email: info@lithiumsystems.co.uk

Registered in Scotland: SC255743
VAT No. 827 9550 91

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Accreditations & Partners

Each asset has an associated cost, and you want to maximize any investment by ensuring that equipment is being used properly by the right people. Asset management is also a key component of overall risk management as it ensures that your business only uses supported and compliant devices.

Single Order Generic Ethernet Access, or SOGEA for short, is a type of broadband internet connection that provides a dedicated Ethernet connection directly from a customer’s premises to the internet service provider’s (ISP) network.

SOGEA allows customers to connect to the internet using only a single order, which includes both the broadband service and the telephone line rental. This means that customers can use the same telephone line for both voice calls and internet access, without the need for a separate Openreach phone line.

One of the benefits of SOGEA is that it can provide a faster and more reliable connection than traditional broadband options such as ADSL, which rely on copper telephone lines. SOGEA is also a good option for customers who don’t need a traditional phone service, but still require high-speed internet access.

SOGEA is currently available in the United Kingdom, and it’s expected to become a more widely used broadband option as more internet service providers adopt it.

Starlink internet is a revolutionary new way to connect to the internet that is fast, reliable, and available virtually anywhere in the world.

With Starlink, you can say goodbye to slow, unreliable internet connections and hello to high-speed internet that delivers download speeds of up to 100 Mbps. Best of all, Starlink uses advanced satellite technology to provide internet access to areas that are traditionally underserved or completely without internet access. Whether you’re living in a rural area, traveling on the road, or just tired of slow internet speeds, Starlink has the solution you’ve been looking for.

Our leased line product is a dedicated, private telecommunications circuit that provides a direct and continuous connection between two points, typically used for internet access, voice communications, or data transfer.

One of the main benefits of a leased line is the reliability and consistency it offers, as it guarantees a fixed bandwidth and symmetric upload and download speeds, without sharing with other users. This makes it ideal for businesses that require high levels of connectivity and bandwidth, such as those that use cloud services or require large file transfers. Additionally, our leased lines offer improved security, as they are not vulnerable to interference or hacking from external sources, unlike shared broadband connections. Lastly, leased our lines come with a service level agreements (SLAs), which provide guarantees for uptime and response times, ensuring a high level of customer service and support.

Ethernet First Mile (EFM) is a technology that enables high-speed, dedicated internet access over traditional copper-based infrastructure. Specifically, EFM refers to the use of Ethernet technology to provide connectivity from a customer’s premises to the service provider’s network.

In traditional broadband access, a customer’s connection to the provider’s network typically involves a shared medium such as cable or DSL. With EFM, the customer’s connection is dedicated, meaning that they have a direct, uncontended connection to the provider’s network.

EFM is often used to provide high-speed internet access to small and medium-sized businesses, as well as remote or underserved areas. It can offer speeds of up to 35 Mbps over distances of up to 10 kilometers, depending on the quality of the copper infrastructure.

Overall, EFM is a cost-effective solution for businesses that require reliable, high-speed internet connectivity but cannot access fiber-based solutions due to geographical or economic limitations.

FTTC stands for Fiber to the Cabinet, which is a type of internet broadband technology. It involves running a high-speed fiber optic cable from the internet service provider (ISP) to a street cabinet, which is usually located on the side of a road or a pavement, and then using the existing copper telephone lines to connect homes and businesses to the cabinet.

The distance between the cabinet and the property can affect the speed of the internet connection. The closer the property is to the cabinet, the faster the internet speed.

FTTC can provide faster internet speeds compared to ADSL (Asymmetric Digital Subscriber Line) technology, which uses copper telephone lines for both download and upload data. FTTC can offer download speeds of up to 80 Mbps (megabits per second) and upload speeds of up to 20 Mbps, depending on the quality of the copper telephone lines and the distance between the property and the cabinet.

FTTC is often used as an interim solution while ISPs work on providing full fiber connections to homes and businesses.