If your domain name is shown as being on the LITHIUM tag when doing a WHOIS query via www.nic.uk this confirms that Lithium Systems Limited are the registrar for your domain name.
If you do not currently hold an account directly with Lithium:
- For general enquiries contact us via email@example.com
- To raise a complaint contact us via firstname.lastname@example.org
You will receive a response to your enquiry or complaint within the next 3 working days.
Lithium is committed to providing the highest standard of customer service to all our customers. However, in the unlikely event of a problem or complaint, we will do everything possible to ensure it is dealt with quickly and fairly.
If you feel we have been unfair or unreasonable in addressing your concerns, you can ask for your complaint to be referred to our Office Manager for further review.